Covid-19 policies

We are committed to providing experiences and services that meet the highest sanitation and hygiene standards in the spa industry. Prior to an appointment all guests will be expected to complete our Covid-19 Screening Questionaire and Treatment Consent form. If you show signs of or have been exposed to Covid-19 please refrain from booking for a minimum of 14 days. Thank you for your understanding.

To enjoy your experience to the fullest, we ask that guests be aware of the following standards and requests to help us ensure the safety and comfort of our guests and employees.

Our commitment to you:

  • Follow all guidelines put in place by Fraser Health and Worksafe BC
  • Have an occupancy limit of 4 people in spa at once
  • Provide you with hand sanitizer upon arrival
  • Prohibiting employees who feel ill or have a fever from coming to work
  • Wear appropriate personal protective equipment for each service which will include a mask and may include a face shield
  • Leave extra time to thoroughly sanitize treatment rooms and all high-touch surfaces before each client

We kindly and respectfully ask that you:

  • Please fill out our COVID-19 consent form online when you book. If you book over the phone this will be sent to you via email
  • Please wait outside the spa until you’re invited in by our staff
  • Please come on your own when possible. We have a maximum occupancy limit of 4 people for the time being
  • Please wear a face mask to your appointment. We can provide one for an additional fee if you don’t have one of your own.
  • Please use the provided hand sanitizer or wash your hands immediately upon arrival
  • If you need to cancel due to feeling unwell we will not charge a cancellation fee